Refund policy

Our Commitment

Each item is carefully selected.
These are vintage or second-hand pieces, unique and full of history. We make every effort to accurately describe each item.

🔄 Return period

You have 14 days from receipt to inform us of your wish to return an item, in accordance with consumer law.

📦 Return conditions

To be accepted:

• The item must be returned in its original condition
• It must be properly packaged for transport
• It must not have been used or damaged

Return shipping costs are borne by the customer.

For orders outside the European Union:

• Customs duties are non-refundable
• Any return-related taxes are the responsibility of the customer

💬 How to make a return?

Send an email to: causseetcampagne@gmail.com
Include your order number
We will provide you with the return address

We remain available to assist you throughout the process.

💶 Refund

Refunds are processed within 14 days after receipt and inspection of the returned item.

The refund is issued using the same payment method used for the original order.

⚠️ Specifics of vintage items

As the items sold are vintage or second-hand:

• Signs of age are not considered defects
• Minor imperfections are part of their charm and authenticity
• Dimensions are provided for guidance only

We encourage you to read the descriptions carefully and contact us before purchasing if you have any doubts.

🚚 Large items

For furniture or fragile items:

• A return may require a specialized carrier
• Return shipping costs are the responsibility of the customer
• Costs may be significant